Legal Standards – Healmind

At Healmind, we are deeply committed to legal, ethical, and professional standards in mental health care. This page outlines our compliance with Indian laws, mental health regulations, and digital health safety protocols.

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 1. Company Registration Details

Entity Name: Healmind Health Solutions Private Limited
Date of Incorporation: 2nd November 2023
Corporate Identity Number (CIN): U86900KL2023PTC084345
PAN: AAHCH0515P
TAN: CHNH03248A
Registered Address:
C/O SachinDran,
Ezhuvathra, Vallivattam, Mukundapuram,
Thrissur – 680123, Kerala, India
Registrar: Central Registration Centre, Ministry of Corporate Affairs, Government of India
Official Site: https://www.mca.gov.in

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 2. Compliance with Mental Healthcare Act, 2017

Healmind fully complies with the Mental Healthcare Act, 2017, which safeguards the rights of individuals receiving mental health care.

Key compliance aspects include:
– Respect for client autonomy, dignity, and privacy.
– Ensuring informed consent before initiating therapy or assessments.
– Only partnering with licensed and credentialed mental health professionals.
– Maintaining strict confidentiality of client information.
– Non-discrimination based on gender, religion, caste, sexuality, or condition.

  3. Therapy Safety Policy

We prioritize psychological safety and ethical care through the following measures:

– ✅ Therapist Verification: All therapists are certified and verified with background and license checks.
– 🔐 Data Security*: Encryption and secure servers to protect personal and health-related data.
– 🤝 Informed Consent: Sessions begin only after clients are fully informed of the process.
– 🚨 Emergency Handling: Therapists are trained to refer or escalate in case of critical distress or risk.
– 🧭 Ethical Boundaries: No therapist may engage in dual relationships, exploitation, or manipulative behavior.

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 🌐 4. Adherence to Telemedicine Guidelines (India, 2020)

As a digital-first platform, Healmind complies with the Telemedicine Practice Guidelines under the Telemedicine Act (issued by MoHFW and NITI Aayog).

Our practices include:
– ✔️ Clear display of therapist qualifications before session booking.
– ✔️ Collection of informed digital consent before all online consultations.
– ✔️ Support for digital prescriptions by qualified psychiatrists or doctors only.
– ✔️ Use of HIPAA-compliant platforms for secure communication.
– ✔️ Protection against data misuse; no third-party data sharing.

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🔐 5. Digital Privacy & Data Ethics

Healmind ensures total confidentiality and cyber safety through:
– End-to-end encryption of session data.
– Role-based access control for therapist and admin dashboards.
– Regular data security audits.
– No use of user data for advertising or profiling.

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 ⚠️ 6. Disclaimer

Healmind is a platform for connecting clients with licensed mental health professionals. We do not provide emergency or crisis intervention services. For urgent mental health emergencies, please contact your local hospital or national helpline.

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